Privacy Policy
Petrichor Labs
Last updated: January 01, 2026
Petrichor Labs ("we", "us", "our") is committed to protecting the privacy and security of visitors and users of our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to operate, secure, and improve our website and services.
a) Information You Provide Voluntarily
When you:
- Fill out a contact form
- Subscribe to a newsletter
- Request information or a demo
- Communicate with us by email or other means
We may collect:
- Name
- Email address
- Organization name
- Phone number (if provided)
- Any other information you choose to include in your message
b) Automatically Collected Information
When you visit the website, certain technical data may be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring website
- Pages visited and time spent on pages
2. Information We Collect
We collect information that you provide directly to us, including:
- Contact information (name, email address, phone number)
- Business information (company name, role, industry)
- Communications and correspondence with us
- Usage data and analytics from our website
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and provide customer support
- Send you technical notices and support messages
- Communicate about products, services, and events
- Monitor and analyze trends and usage
- Protect against fraudulent or illegal activity
4. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate or incomplete data
- Deletion of your personal information
- Objection to or restriction of certain processing
- Data portability
- Withdrawal of consent
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your activity on our website. You can control cookies through your browser settings.
8. Third-Party Services
We may use third-party service providers to help us operate our business and website or administer activities on our behalf. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. We take steps to ensure your data receives adequate protection.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@petrichorlabs.ca
Address: 329 Howe Street, Unit #999, Vancouver, BC V6C 3N2, Canada